Online Store Policy and Conditions of Use

Last Updated: August 26th, 2025

By utilizing our service/website and completing your purchase, you agree to the following terms:

All Sales Are Final

We do not accept returns. However, if your order is damaged upon delivery or does not arrive, please contact us, and we’ll work to resolve the issue.

Order Accuracy

Please ensure all order details (products, quantities, shipping address) are correct before submitting your purchase.

Shipping & Delivery

Estimated delivery times are provided for convenience but are not guaranteed. We are not responsible for delays caused by carriers.

Product Availability

All orders are subject to product availability. In the event of an issue, we will contact you promptly.

Privacy & Security - How we use your information

Your personal information is protected and used only for order processing and communication related to your purchase. We use this information to respond to inquiries, and gather pertinent data to ship kits to your door.

Cookies

We may use "cookies" to enhance user experience. You can choose to disable cookies through your browser settings.

Changes to this policy

We may update these Terms as needed from time to time. Any updates will be posted to this page with an updated effective date.

Electronic Communication Consent

By using this website and placing an order, you consent to receive communications from us electronically, including order confirmations, shipping updates, customer support messages, promotional offers, and notices regarding your account or transactions. These communications may be delivered via email, SMS, or through our website. If you wish to withdraw your consent at any time, please contact us. However, doing so may affect your ability to use certain features or receive important updates about your purchases.

Our Address

ClearCrate

PO Box 11

Merton, WI 53056-0011

By utilizing our website and by ordering a ClearCrate, you acknowledge that you have read, understood, and agreed to this policy.